Review Campaign Technology To Make Reviews Easy to Get
People expect to see reviews about your business from those in the community. By not having reviews or having only negative reviews will drastically impact your ability to generate more leads and revenue for your business.
Your Reviews Are Critical To The Success Of Your Business
The data is clear about the importance of reviews in consumers buying decisions and behaviors. To be successful you need to have a strategy to gain reviews for your business.
Determine best way to engage your customers through a combination of emails and SMS text messages
Determine what type of questions you want to ask so you get meaningful feedback to improve your customer experience.
Select best platforms to request reviews on to build up a strong reputation.
Monitor feedback and reviews and respond to reviews to show engagement which builds trust for future prospects.
Review Generation Campaign Process
Having an effective local SEO strategy can increase your visibility in the local search results, which are the sites listed at the top of Google’s search results page. It can also lead to being listed at the top of businesses in Google maps. Being visible can lead to an increase of traffic to your website and more phone calls and emails from new customers. Local SEO can be tricky with lots of details in setting up your local SEO campaigns correctly. With years of experience with local SEO, I can help your business improve its local SEO visibility.
FAQs
There are two core reasons. First, your potential customers want to see a bunch of positive reviews so they know they can trust you. There is a reason there are so many review sites out there now because it is so important. If you don't have a lot of positive reviews you are losing a lot of money. Second, Google uses positive reviews as a trust and authority factor. This means the more positive reviews you have the more likely your business will show up in search results.
I create a review campaign on a proprietary system that simply asks your clients for feedback about their experience through a series of emails and SMS text messages.
Yes. When I create the campaign we can decided how many times we ask for feedback, what type of messages do we use for each time we ask (email or text), and in what order. For example we could set a campaign where we ask for feedback three times using email, text, and email again.
Yes. Once they have responded the platform stops asking them so it is not a nuisance.
The start of the campaign is asking you client for any type of information that can help you improve your customer services experience. This information alone is incredibly valuable. Once your client provides feedback and gives a rating we can then invite them to leave a review.
If your client gives you a high rating we can then send them to a screen that really encourages them to leave a positive review. If your client leaves a bad rating we still need to give them a way to leave a review but we make the button a lot smaller and encourage them to just send the feedback and not a review.
Yes. We must provide a link to lead a client to leave a review no matter what ratting they give. If we don't this is called "Gating" which is against Google's guidelines and they may penalize you for doing this. Google may remove all your most of reviews if they catch you gating so it is not worth it. But we can still give them an option to leave a review but encourage them to just send feedback. It is all about the design of the screen. Trust me, this process can create far more positive reviews than negative. If you are getting negative reviews using the feedback to improve your business will lead to positive reviews so it is a win-win.
I am here to help so just contact me and we can discuss your website and digital marketing needs.
Customer Review Generation
Generate reviews to establish trust with prospective customers & improve SEO performance
Bundle These Three Together To Get Best Results
If you already have a great website already then bundle local SEO & reviews together to build on top of your current website.
With over 10 years of helping local service businesses I have created the perfect bundle of digital marketing services that can lead to greater success. Missing one of these items could negatively impact your lead generation performance.
If your website is lame, you are losing money. Get a new custom site that will build confidence and leads for your business.
Local businesses must have local SEO so they have a chance at being found by customers near them.
I have a platform that makes asking for reviews simple. Don’t get left behind your competitors.
Trusted By Local Business Owners
I am committed to delivering great value to your business.
Guy Williams
Owner
Guy Williams Architecture
Kris Peterson
Owner & CEO
Admin Solutions Group
Let's Discuss How I Can Help Your Business Generate More Leads
With 10 years experience, I know what it takes for a local business to be successful with generating more leads and revenue.